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Shipment connector

Search shipments and confirm selected Delivery Orders.

Connect ChatGPT to one authorized Conterminal workspace for shipment questions, quote calculations, internal drafts, and selected carrier document review.

Effective July 22, 2026

What it does

Search by container, master bill of lading, reference, vessel, terminal, status, hold, hot-load flag, or supported shipment date. Then ask for a curated operational snapshot of a returned shipment, including milestones and current operational flags. You can also check a terminal's published empty-return feed or turn a plain-language request into an editable internal quote draft. In a carrier workspace, select attachment-backed Delivery Orders in Document Review and choose Confirm with ChatGPT to prepare a fixed batch for source review and confirmation.

Connect from ChatGPT

  • Choose the Conterminal Shipments plugin in ChatGPT.
  • Sign in to your existing Conterminal account.
  • Select one eligible carrier or freight-forwarder workspace during authorization.
  • Approve the connection. Reconnect to select a different workspace.

For clients that support a direct remote MCP URL, use https://www.conterminal.com/api/mcp.

Available tools

  • Search shipments returns up to 20 scoped shipment summaries. The default is 10, and the caller can request a smaller limit.
  • Get shipment returns a curated snapshot for a shipment reference produced by search.
  • List pickup-ready shipments returns an authoritative count and list using stored provider, terminal, hold, and movement evidence.
  • Get empty-return acceptance returns the published terminal feed with its source, source time, and freshness. A current exact shipping-line and equipment match must also be effective today in New York before it is a decisive current result. Future notices remain visible with their effective date.
  • Create internal quote draft extracts a plain-language request into one editable quote draft. Partial requests return the missing information and a link to continue.
  • Calculate a carrier quote uses Conterminal's existing pricing engine for linehaul, tolls, fuel surcharge, terminal fees, and selected extra charges. Carrier managers and administrators can get a breakdown and total in chat. Address corrections and manual charges remain visible; an unresolved result is not a fully priced quote. Calculations do not save quotes or send email.
  • Confirm selected Delivery Orders reads the exact selected source PDFs and review fields, saves reviewed decisions, confirms ready orders through Conterminal validation, and returns official POD pages. Unresolved orders remain held with a manual review link.

Workspace checks and selected writes

Shipment and terminal-reference tools remain read-only. Empty-return results never treat a container number, missing row, line-only rule, overdue source, or future-dated notice as current acceptance. The quote tool makes or reuses an internal draft and may acknowledge the initiating user. A separate confirmation tool changes only Delivery Orders in the exact batch handed off from Document Review. It cannot dispatch drivers, refresh carrier providers, contact customers, or access another organization. Conterminal rechecks the connected user, OAuth client, workspace membership, and authorization for each request. Revoked membership stops access.

Data returned and excluded

Shipment lookup responses contain only the fields needed to answer the request. A selected confirmation batch can return source PDF pages, extracted text, review fields, selected order IDs, and official POD pages to the connected AI service. It does not include raw carrier or terminal provider payloads, passwords, or access tokens. Conterminal records sanitized security telemetry for tool name, timing, result count, and success or error status; prompts and shipment identifiers are not stored in the connector audit log.

For quote-draft creation, Conterminal transiently processes the request text with an AI model. It stores the extracted quote facts and a cryptographic body hash, not the original request text. Conterminal may send an internal acknowledgement to the initiating user. It does not contact the original requester.

Example questions

  • Find container MSCU1234567.
  • Which of my shipments have an active hold?
  • Show three shipments at Maher Terminal.
  • What is the next milestone for this shipment?
  • What does Maher's latest notice say for MSC 40HC empties, and when does it take effect? Include the source time.
  • Find historical shipments for master bill MEDU1234567.
  • Create an internal quote draft for one 20-foot export container from New York port to Skippack, Pennsylvania.
  • Confirm the Delivery Orders I selected in Document Review and give me their POD packet.

Troubleshooting and revocation

  • If no workspace is offered, confirm that your Conterminal membership is active and that the organization is configured as a carrier or freight forwarder.
  • If a result is missing, verify the reference and your access in the Conterminal web application.
  • Remove the connection from ChatGPT to revoke the plugin's tokens. A Conterminal administrator can also disable the user or workspace membership.

Support and policies

Email support@conterminal.com without passwords, tokens, or confidential shipment contents. See the privacy policy, terms of service, and support guide.