Authorized use
You may use Conterminal only for lawful business purposes and only for organizations and data you are authorized to access. You are responsible for keeping account access secure and for activity under your account.
AI connectors and connected services
You may connect Conterminal only to an AI service and workspace you are authorized to use. Connector tools are read-only; requests to create or change shipments, dispatch drivers, refresh providers, send messages, or bypass workspace boundaries are prohibited and are not supported. ChatGPT operates under its own terms.
AI-generated answers can be incomplete or wrong. You remain responsible for verifying shipment facts in Conterminal or with the authoritative provider before dispatch, customs, billing, compliance, or other operational decisions.
Documents and operational decisions
You retain responsibility for documents and data submitted to Conterminal. Automated extraction, classification, tracking, and suggestions may require human review. You must verify information before relying on it for dispatch, customs, billing, compliance, or other operational decisions.
Operational text messages
When you provide a mobile number and expressly consent through your employer or carrier's onboarding process, you agree to receive recurring operational delivery and electronic proof-of-delivery text messages from Conterminal. An authorized dispatcher may send these messages after assigning the consenting driver to a delivery. Message frequency varies, and message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help.
Acceptable use
- Do not submit content you lack authority to process.
- Do not bypass access controls or probe other workspaces.
- Do not disrupt, overload, reverse engineer, or misuse the service.
- Do not use Conterminal to distribute malware or unlawful content.
Availability and changes
We work to keep Conterminal reliable, but the service may be changed, interrupted, or unavailable. Third-party providers and data sources can also change or fail. We may update these terms and will post the effective date on this page.
Suspension and termination
Access may be suspended or terminated for security risk, misuse, nonpayment, legal requirements, or material breach. You can stop using the mail integrations at any time by uninstalling the Gmail or Outlook add-in, removing the Chrome extension, and revoking Google or Microsoft access. You can stop using an AI connector by removing the connection in the connected service.
Disclaimers and liability
Except as stated in a written agreement, Conterminal is provided on an as-is and as-available basis. To the maximum extent permitted by law, Conterminal disclaims implied warranties and is not liable for indirect, incidental, special, consequential, or punitive damages.
Contact
Questions about these terms can be sent to support@conterminal.com or mailed to Conterminal, Inc., 1201 Corbin Street, Elizabeth, NJ 07201.