Available now
A container isn't returned until both signals agree
Every termination-bound container stays flagged At Risk until two things confirm: the physical gate-in and the EIR/TIR interchange receipt. The per-diem clock stops when the return is real, not when a driver says he dropped it.
Why it matters
The exposure that used to disappear off your dashboard.
A return looks simple: send the empty back to the termination yard, close the ticket. But "dropped it at the gate" and "the terminal has it on record" are two different facts. Detention and per-diem keep accruing in the gap between them. The interchange receipt (EIR/TIR) that proves the handoff can lag for hours or vanish entirely. You find out on the invoice, weeks later, when the charge is already yours.
Conterminal refuses to call a container done on a single signal. Every container headed for a termination-yard return stays flagged At Risk until BOTH the physical gate-in AND the return paperwork confirm. Never one without the other. It clears the risk list the moment the move is truly finished, on the dock and on paper. Not a moment before.
The same discipline covers holds. A hold that blocks a pickup surfaces the instant it lands. You see it before you route a driver to a gate that will turn him away.
How it works
From signal to action.
- 01
Flag on destination
When a container is routed for a termination-yard return, Conterminal flags it At Risk automatically and stamps an "IS TERMINATION" pill on it. The whole desk sees where it's headed.
- 02
Require two confirmations
The flag holds until both facts land: the physical gate-in at the yard and the EIR/TIR interchange receipt. When only the paper is missing, the container reads "IS TERMINATION: NEEDS EIR". The exact gap, named.
- 03
Surface blocking holds live
Any hold that would stop a pickup appears the moment it lands, so a driver isn't dispatched to a gate that will bounce him.
- 04
Clear only when done
Once both signals agree, the container drops off the At-Risk list. Nothing clears on a phone call or a half-finished record.
What's inside
The details that carry the weight.
Two-signal return gate
A return only counts when the gate-in and the interchange receipt both exist. One without the other keeps the container flagged.
IS TERMINATION pill
The at-a-glance marker for containers bound for a termination-yard return. Where a box is headed stays legible across the board.
NEEDS EIR pill
"IS TERMINATION: NEEDS EIR" calls out the one gap between dropped and done: physically returned, paperwork still open. Someone can go chase it.
Blocking-hold surfacing
Holds that block a pickup appear the instant they land, before they cost you a wasted dispatch to a gate that won't take the box.
Per-diem exposure visibility
Because containers stay flagged until the paper closes, the detention and per-diem risk you're carrying stays in view. It doesn't hide until the invoice.
Operational safeguards
Built into the workflow.
- 01
A termination return stays flagged until both its gate-in and interchange receipt confirm the handoff.
- 02
Strict by design. The physical gate-in and the EIR/TIR return paperwork are both required to clear a return, never one without the other.
- 03
Available now in early-access production.
Built for carriers and BCOs (Beneficial Cargo Owners) who carry the demurrage and per-diem exposure when a return isn't truly closed.
Questions
Good to know.
Why isn't a gate-in enough to close a return?
Because the physical drop and the terminal's record of it are two separate facts, and detention and per-diem accrue in the gap between them. Conterminal keeps the container At Risk until the EIR/TIR interchange receipt confirms the handoff. A missing piece of paper can't quietly keep the clock running.
What does "IS TERMINATION: NEEDS EIR" mean?
The container physically made it back to the yard, but the interchange receipt (EIR/TIR) that proves the handoff hasn't landed yet. It's the gap between dropped and done, called out by name so someone can go get the paper.
Who is At-Risk Alerts for?
Carriers and BCOs (Beneficial Cargo Owners) carrying demurrage and per-diem exposure. Anyone who eats the charge when a return isn't truly closed.
See it live
See At-Risk Alerts on your own freight.
Bring a handful of container numbers and we'll show you this capability working on your real operation.