Reviewed rich profile
Official identity and multiple operational fact groups have been reviewed. Facts remain source-attributed and may change.
Official links
Go straight to the source
Useful actions verified on official company or regulator websites.
- Official websiteVerified Aug 23, 2026
- Track a containerVerified Aug 23, 2026
- Search sailing schedulesVerified Aug 23, 2026
- Book or use e-commerceVerified Aug 23, 2026
- U.S. local informationVerified Aug 23, 2026
- Claims or customer supportVerified Aug 23, 2026
- Tariffs and chargesVerified Aug 23, 2026
- Empty-return informationVerified Aug 23, 2026
Verified facts
What the evidence says
Each statement below links to the source that supports it. Relationship labels distinguish an office or headquarters from a claimed service area.
Coverage
- U.S. Service CoverageOperates
- Ocean Network Express publishes a dedicated United States site with U.S. shipment tracking, schedules, booking, tariff, support, and empty-return resources.
- Source · As of Aug 23, 2026
Capabilities
- TrackingOperates
- ONE U.S. tracking accepts bill of lading, booking, container, or purchase-order numbers.
- Source · As of Aug 23, 2026
- SupportOperates
- ONE U.S. live chat covers booking management, empty pickup/return, track and trace, and vessel schedule/cut-off support; hours are 8:00 AM–8:00 PM Eastern, Monday–Friday.
- Source · As of Aug 23, 2026
- Empty ReturnOperates
- ONE's U.S. FAQ links a North America empty-container return-location list and says track and trace shows empty return.
- Source · As of Aug 23, 2026
Something changed?
Send the current source and the detail that needs review. Submissions never publish automatically.
Published tariff defaults
- Demurrage free days
- 4
- Demurrage per diem
- $345.00/day
- Detention free days
- 4
- Detention per diem
- $185.00/day
- Empty return free days
- 7
Published defaults, not your negotiated terms — your account may carry different free days or per-diem rates under a signed agreement with Ocean Network Express.
Empty returns
Where to return a Ocean Network Express empty
Terminal-by-terminal empty-return acceptance for Ocean Network Express at terminals represented in the current source set. Acceptance changes daily — always confirm same-day before dispatching a driver.
Acceptance can change without notice -- confirm same-day with the terminal before dispatching.
| Terminal | 20GP | 20SPECIAL | 20RF | 40GP | 40HC | 40SPECIAL | 40RF | 40HCRF | 45 | OTHER |
|---|---|---|---|---|---|---|---|---|---|---|
As of Sep 8, 2026, 9:49 AM EDT | Not Accepted | — | — | Not Accepted | Not Accepted | — | — | — | Not Accepted | Not Accepted |
As of Sep 8, 2026, 9:49 AM EDT | — | — | — | — | — | — | — | Accepted | — | Accepted |
As of Sep 8, 2026, 9:49 AM EDT | Accepted | Accepted | Accepted | Accepted | Accepted | Accepted | Not Accepted | — | Accepted | — |
As of Sep 8, 2026, 9:49 AM EDT | Accepted | Restricted | Restricted | Accepted | Accepted | Restricted | Restricted | Accepted | Accepted | — |
About
Ocean Network Express
Ocean Network Express (ONE) is an ocean container carrier identified in Conterminal by SCAC code ONEY.
In the New York/New Jersey port complex, ONE equipment moves through APM Terminals, Port Liberty NJ, and Port Liberty NY — returns are accepted at those terminals per the live acceptance data on this page, which changes daily by equipment type.
ONE (Ocean Network Express) empties always return to Port Liberty Bayonne, regardless of pickup terminal.
Conterminal also publishes ONE's demurrage, detention, and empty-return-free-day defaults on this page. These are the carrier's standard published terms, not your organization's negotiated agreement.
FAQ
Common questions
- How do I track a container with Ocean Network Express?
- Track a container directly on ONE's website at https://www.one-line.com.
- Where do I return an Ocean Network Express empty in NY/NJ?
- ONE (Ocean Network Express) empties always return to Port Liberty Bayonne, regardless of pickup terminal. Beyond that standing rule, acceptance is shown in the live acceptance data on this page and changes daily by equipment type — always confirm same-day status before dispatching a driver.
- What are Ocean Network Express's demurrage/detention defaults?
- ONE's published demurrage and detention free days and per-diem rates are shown on this page. These are the carrier's standard published terms, not your organization's negotiated agreement — check your account terms for your actual contracted rates.
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